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Crisis & Emergency Services

    Results: 25

  • Crisis Intervention (13)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Disaster Donations Coordination (1)
    TH-2900.1700

    Disaster Donations Coordination

    TH-2900.1700

    Organizations that assume responsibility in the aftermath of a major disaster or large-scale emergency for soliciting and/or collecting donations from the general public and distributing those items to people who have suffered a loss and are currently in need. Donations may include critical services, money, groceries, drinking water, blankets, personal comfort kits, disposable diapers, clothing, household goods, medical supplies, cleaning supplies, hand tools, plastic sheeting, tar paper, building materials and other relief supplies.
  • Disaster Management Organizations (1)
    TH-1500

    Disaster Management Organizations

    TH-1500

    Public and private organizations that are responsible for the organized analysis, planning, decision making, assignment and coordination of available resources involved in the mitigation of, preparedness for, response to, and/or relief/recovery from a major disaster or large-scale emergency that disrupts the normal functioning of a community. These organizations have a formal role in developing overall emergency policy within their jurisdictions; establish coordination with other agencies active in disaster situations; develop action plans for emergency response; coordinate facilities, services, personnel, equipment and materials that are required before, during and immediately following an incident; and/or are involved in disaster relief and recovery activities.
  • Disaster Preparedness (1)
    TH-1700

    Disaster Preparedness

    TH-1700

    Activities, programs and systems developed prior to an emergency that support community readiness and resiliency assessment; development and testing of disaster plans; training of staff in plan implementation; establishment of collaborative arrangements with other services; provision of suitable warning systems; identification, procurement and/or collection of the facilities, equipment, supplies and trained personnel that will be necessary for responding to an emergency; and development and dissemination of information and/or training about how individuals and organizations can prepare for a major disaster or large-scale emergency that disrupts the normal functioning of a community.
  • Disaster Related Clothing/Emergency Supplies (2)
    TH-2600.1550

    Disaster Related Clothing/Emergency Supplies

    TH-2600.1550

    Programs that provide clothing, blankets and other essentials immediately following a major disaster or large-scale emergency for people who have experienced substantial losses as a result of the incident.
  • Elder Abuse Hotlines (1)
    RP-1500.1400-210

    Elder Abuse Hotlines

    RP-1500.1400-210

    Programs that provide advice, guidance and/or emotional support for older adults who are experiencing or at risk for physical, emotional or financial abuse. Hotline staff are generally available via telephone, email, chat and/or text.
  • Emergency Alert (1)
    PH-1800

    Emergency Alert

    PH-1800

    Programs that ensure that elderly individuals, people who have medical problems or potential allergic reactions to specific drugs, and other isolated or vulnerable individuals who are at risk of health-related crises receive the medical attention they need during an emergency. Also included are programs that offer a means of identifying or locating individuals who may wander away from those responsible for their care and become lost.
  • Emergency Management Associations (1)
    TN-1870

    Emergency Management Associations

    TN-1870

    Organizations whose members are emergency management professionals from all levels of government and the private sector who have affiliated for the purpose of advancing the professionalism of the field, promoting mutual interests and supporting policies, procedures and practices that will save lives and protect property and the environment during times of disaster or other emergencies. Emergency management associations offer training and education conferences, provide a forum for discussion and information exchange, offer access to policy research, encourage collaboration and mutual assistance networks, advocate for legislative initiatives and other measures that enhance emergency planning and effectiveness, and provide leadership to ensure that there is an integrated approach to the management of emergency programs and activities during all phases of an emergency (mitigation, preparedness, response, relief and recovery). They may also establish standards for the field, offer certification and accreditation programs, share best practices, provide a resource library and offer other types of support for members.
  • Emergency Room Care (2)
    LD-1700

    Emergency Room Care

    LD-1700

    Hospitals and other health care facilities that provide 24-hour diagnostic and treatment services for people who have acute, life-threatening injuries or severe illnesses.
  • Emergency Shelter (1)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • Extreme Cold Warming Centers (2)
    TH-2600.1880

    Extreme Cold Warming Centers

    TH-2600.1880

    Programs that provide daytime or evening access to heated facilities during times of extreme cold for people who are temporarily at risk for exposure due to a power failure, fuel shortage, road closure, homelessness or other situations which make them vulnerable.
  • Fire Stations (1)
    JR-1950

    Fire Stations

    JR-1950

    Locations throughout the community which house fire equipment and personnel.
  • General Crisis Intervention Hotlines (1)
    RP-1500.1400-250

    General Crisis Intervention Hotlines

    RP-1500.1400-250

    Programs that provide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem. General crisis intervention hotlines are available to anyone who is experiencing a crisis rather than focusing on people with particular types of problems such as domestic violence, mental health or child abuse. Hotline staff are often trained volunteers who are available via telephone, email, chat and/or text.
  • In Person Crisis Intervention (3)
    RP-1500.3300

    In Person Crisis Intervention

    RP-1500.3300

    Programs that provide an opportunity for people who are emotionally distressed and/or for their significant others to meet face-to-face with someone who has been trained to assess and resolve the immediate crisis, if possible, and to link the person with appropriate resources for ongoing assistance.
  • Information and Referral (1)
    TJ-3000

    Information and Referral

    TJ-3000

    Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
  • Lead Testing (1)
    JP-6500.1800-450

    Lead Testing

    JP-6500.1800-450

    Programs that conduct tests which measure the lead content in dishes, toys, water pipes, paint and other household items; and/or supply test kits that can be used in the home for this purpose.
  • Poison Control (1)
    LH-2700.6500

    Poison Control

    LH-2700.6500

    Programs that provide emergency information, usually on a 24-hour basis, for medical personnel or others who may need to take immediate corrective action to treat an individual who has been poisoned or to prevent such an occurrence.
  • Post Disaster Emergency Medical Equipment and Supplies (1)
    TH-2300.6370

    Post Disaster Emergency Medical Equipment and Supplies

    TH-2300.6370

    Organizations that acquire lifesaving medical equipment and supplies and make them available to community residents in times of disaster. Disasters or emergencies can result in disruptions to critical infrastructure systems (electricity, power, water) which can cause life-threatening situations for individuals who rely on electricity-dependent durable medical equipment for daily living and critical life support functions. Examples of needed equipment include wheelchairs (manual and electric), hospital beds, ventilators, oxygen and oxygen concentrators (and accessories), C-PAP continuous airway pressure devices, powered suction pumps, nebulizers, glucose monitors, traction equipment, canes, crutches, walkers, pressure mattresses, lifts, infusion and feeding pumps, as well as types of medical support needed for people injured during an incident.
  • Protection and Advocacy for Individuals With Disabilities (3)
    FT-1000.6600

    Protection and Advocacy for Individuals With Disabilities

    FT-1000.6600

    Programs that provide assistance for individuals with disabilities who are having difficulty understanding and/or obtaining the full benefits and services to which they are entitled by law. Included are federally mandated programs that are part of the formal protection and advocacy system which includes Protection and Advocacy for Persons with Developmental Disabilities (PADD), Protection and Advocacy for Individuals with Mental Illness (PAIMI), Protection and Advocacy for Individual Rights (PAIR) and the Client Assistance Program (CAP); and independent organizations that provide the same types of services. Protection and advocacy programs provide legal representation and other advocacy services, under federal and state laws, for all people with disabilities and endeavor to ensure full access to inclusive educational programs, financial entitlements, health care, accessible housing and productive employment opportunities. The programs maintain a presence in facilities that care for people with disabilities where they monitor, investigate and attempt to remedy adverse conditions. CAP agencies (many of which are housed within protection and advocacy offices) provide information and assistance for individuals seeking or receiving vocational rehabilitation services under the Rehabilitation Act, including assistance in pursuing administrative, legal and other appropriate remedies.
  • Safe Havens for Abandoned Newborns (2)
    LJ-5000.8000

    Safe Havens for Abandoned Newborns

    LJ-5000.8000

    Hospitals, health centers, police stations, fire houses and other facilities that are willing to accept, without questions, newborn babies delivered by mothers who are unwilling or unable to care for an infant and are thereby at risk for abandonment. Police reports are generally not filed and no attempt is made to contact the mother's family, even in situations where her identity is known. Infant safe haven statutes vary by jurisdiction with regard to who may leave a baby at a safe haven, the age of the baby at the time of relinquishment, the facilities that can be designated as safe havens, the responsibilities of safe haven providers, anonymity protection for parents and the consequences of relinquishment.
  • Substance Use Disorder Crisis Intervention (1)
    RX-8470.8200

    Substance Use Disorder Crisis Intervention

    RX-8470.8200

    Programs that provide in-person immediate response services for people who are in life-threatening situations due to a drug overdose or acute intoxication. Included are 24-hour facilities which have emergency intake capabilities and organizations that have mobile units which allow staff to intervene directly at the scene.
  • Substance Use Disorder Intervention Programs (12)
    RX-8470.8400

    Substance Use Disorder Intervention Programs

    RX-8470.8400

    Programs that work with the families and friends and others who are concerned with the excessive use of alcohol and/or use of other drugs by someone they love with the objective of helping those individuals create a crisis in the life of the person as the first step in helping them to recognize that they have a substance use disorder and accept treatment. The program offers a guided process during which groups of concerned others express their feelings about the effects of the problem on their own lives; develop the strength and objectivity to confront the one they love; plan and rehearse an intervention strategy where the individual is confronted with his or her behavior and the consequences of refusing to seek treatment; confirm a treatment plan including financial arrangements and bed availability; establish a date and time for the intervention; and carry out the intervention with the hope that the person will accept treatment.
  • Suicide Counseling (1)
    RP-1400.8000-825

    Suicide Counseling

    RP-1400.8000-825

    Programs that provide in-person individual, conjoint, family or group treatment for people who are experiencing an emotional crisis and are attempting to cope by threatening or attempting self-destruction; or for people who have experienced these feelings, made such threats or attempted to fatally harm themselves either on one occasion or repeatedly; and/or for the families and significant others of these people.
  • Suicide Prevention Hotlines (3)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Included are local, accredited hotlines, countywide and statewide programs, programs offered by local nonprofit organizations and the National Suicide Prevention Lifeline, a network of more than 180 local crisis centers. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options for seeking further help. Hotline staff are generally available via telephone, email, chat and/or text. The Federal Communications Commission (FCC) has designated 988 as the three digit dialing code that will replace or supplement the existing toll free number for the National Suicide Prevention Lifeline. The deadline for implementation by all voice service providers is set for July 16, 2022.
  • Suicide Prevention Programs (13)
    RR-5150.5000-800

    Suicide Prevention Programs

    RR-5150.5000-800

    Programs that attempt to reduce the incidence of suicide through a variety of educational interventions which have the objective of exploring alternatives to self-harm or self-destruction. Suicide prevention programs help people understand the nature of the problem; the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.